Our Warranty
How It Works
Every piece we build, repair, or refinish is backed by our workmanship warranty. Every purchase includes a free 30-day warranty, and you can upgrade to a 90-day or 1-year plan at the time of purchase.
Below you’ll find the plans, what’s covered, the fine print, how to file a claim, and a quick form to upgrade your plan.
Plans & Coverage
30-Day Plan — FREE
Included with every purchase at no charge. Covers 30-days from the purchase date with 1 claim total (a minor fix or a repair). Nothing to sign up for.
90-Day Plan — $25
Covers 90-days from purchase. Includes up to 2 minor fixes or 1 repair. A great option for everyday pieces that see regular use.
1-Year Plan — $50
Covers 365-days from purchase. Includes up to 3 minor fixes and up to 2 repairs. For pieces sold at $750 or more, the 1-Year plan is 10% of the sale price instead of $50.
What's Covered
Defects in our workmanship on the parts we built, repaired, or refinished: finish we applied that peels, bubbles, flakes, cracks, or stays tacky; joints, glue-ups, or structural repairs we made that come loose; hardware, drawer slides, or hinges we installed that fail; and anything visibly wrong on delivery if reported within 72 hours.
What's Not Covered
Normal wear such as scratches, dents, chips, water rings, heat marks, and sun fading; original materials we didn’t rebuild; seasonal wood movement and sticking drawers; damage from pets, moving, overloading, outdoor use, or harsh cleaners; work done by anyone other than us; cosmetic character disclosed at the time of sale; and damage after delivery has been accepted.
The Fine Print
Repair only. We choose the repair method; no replacements or full refunds (max remedy is the warranty fee plus 25% of the sale price). Total warranty work never exceeds the purchase price. A minor fix is a touch-up, re-glue, or hardware adjustment; a repair is refinishing, structural work, or replacing a part we built. You bring the piece to us; pickup or delivery is $35 each way, waived in the first 30 days. Original purchaser only, not transferable. Receipt and Warranty ID required. Void if the seal is tampered with or the piece is altered.
Upgrade or Extend Your Warranty
Want the 90-Day or 1-Year plan? Fill out the form below and we’ll confirm your upgrade and send payment details. Must upgrade before your warranty expires.